Customer Service Agent – Arabic Speaker -3 months (extendable)

Experience

2 – 8 Years

Monthly Salary

AED 4,000 – 5,000 ($1,081 – $1,351)

Job Location

Dubai – United Arab Emirates

Education

Basic – Diploma, Any Graduation

Nationality

Any Arabic National

Vacancy

1 Vacancy

Job Description

Manage large amounts of incoming calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers

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