The job holder will be responsible for handing cash, credit card transactions; gift vouchers etc. The job holder is also responsible for daily accounting for all Cash/ credit card/ gift voucher transactions and reconciliation for the show room.
Cash/ Credit Card transactions/ Gift Vouchers Handling
Provide excellent customer service to all the customers at all times
Ensure that the prices are updated regularly in the system
Ensure counting of cash after the last customer leaves the showroom
Ensure proper rates/ denominations of currencies
Conduct security checks for the currency/ credit cards/ cheques etc. when required
Check whether the cash machines are working properly or not
Greet and inform the customer about LPC, Gift Vouchers, extended warranty; various promotions etc.
Recheck the credit card transactions
Ensure that all stationery and carriers bags are present at their station prior to opening
Maintain in store discipline and service standards
Ensure housekeeping standards within the cashiers counter as per the company’s standards
Ensure that all POS machines are in excellent conditions.
Ensure highest customer service, safety/ security and discipline inside the POS.
Accurately process transactions for customers in an efficient manner
Count the float for his/ her designated till prior to opening to ensure accurate accounting
Follow the close down procedures for their designated till at the end of trading
Ensure that their designated till is fully operational and in working order
Inform Management of price queries
Act in a friendly and polite manner at all times
Be aware of queue build up at the till point and inform the Head Cashier of the same
Show initiative in dealing with problems
Greet all customers with a friendly smile and a welcome as they approach the till
Advice customers of the availability of gift vouchers and other concept promotions at applicable times
Be honest and trustworthy and demonstrate the same at all times
Take full responsibility for the security of their designated till and the cash and other valuables within.
Reimburse the company of any shortages in money at the end of the day on their designated till as per company policy
Ensure the safe passage of all cash from their designated till to the safe
The job holder will be responsible for handing cash, credit card transactions; gift vouchers etc. The job holder is also responsible for daily accounting for all Cash/ credit card/ gift voucher transactions and reconciliation for the show room