Cargo Duty Manager

Job Title : Cargo Duty Manager
Job Type : Full Time
Salary : Negotiable
Qualification : Any Graduation
Location : Dubai
Country : United Arab Emirates

Job Duties and Responsibilities :

  • Day to day accountability for monitoring of all operationally defined KPI’s within the hub operation and addressing any identified issues to implement corrective action after identifying root cause.
  • Subject matter expertise for the Airline handling requirements for products
  • 24/7 Dangerous Goods hotline contact supporting enquires and escalations related to dangerous goods carriage across the network.
  • Responsible for the oversight of all escalated shipments and for managing the Special Handling Service
  • Responsible for initial investigation into reported safety and/or security incidents.
Job Requirements and Qualifications :

  • Understanding of Customer Service requirements and managing people in a multicultural working environment
  • Good understanding of cargo handling processes and procedures
  • Subject matter expert Dangerous Goods handling
  • High computer literacy in depth knowledge of Microsoft Office software
  • Excellent written and verbal communication skills in English
  • Good understanding of hub & network operations
  • Team building and performance management and ability to manage and control large groups of inter departmental stakeholders
  • Good understanding of computer aviation and messaging specifications.