Hostess

Hostess

 

As a Hostess with Fairmont Hotels & Resorts, you will be an ambassador for the exceptional service and cuisine that are hallmarks of our dining experience. Your warm, personal attention provides a memorable first impression for guests of our restaurants and lounges, making them feel welcome and valued.

 

Hotel Overview:

 

 

Fairmont The Palm is a luxury, world-class resort located on the iconic Palm Jumeirah Island in Dubai. The hotel features 381 guest rooms and suites with dedicated Fairmont Gold rooms and lounge. A total of seven food and beverage outlets on property offer international dining options including Chinese cuisine and a Brazilian churrasco experience. Fairmont The Palm also features an expansive pool and beach area with a health club, Willow Stream Spa and the Fairmont Falcons Juniors’ Club.

 

 

Summary of Responsibilities:

 

Reporting to the Outlet Manager, responsibilities and essential job functions include but are not limited to the following:

 

 

    • Consistently offer a professional, friendly greeting and engaging service
    • Understand the Server’s tasks in the outlet
    • Understand shift end reports in the outlet and the POS system
    • Assist guests regarding food and beverage menu items in an informative way
    • Have knowledge of all menu items, garnishes, contents and preparation methods
    • Follow outlet policies, procedures and service standards
    • Follow all safety and sanitation policies when handling food and beverage
    • Other duties as assigned

 

 

Qualifications:

    • Previous service experience an asset
    • Previous point of sale system experience an asset, but not required
    • Excellent communication and organizational skills
    • Strong interpersonal and problem solving abilities
    • Highly responsible & reliable
    • Ability to work well under pressure in a fast paced environment
    • Ability to work cohesively with fellow colleagues as part of a team
    • Ability to focus attention on guest needs, remaining calm and courteous at all times

 

 

 

Physical Aspects of Position (include but are not limited to):

    • Constant standing and walking throughout shift
    • Frequent lifting and carrying up to 20 lbs
    • Occasional kneeling, pushing, pulling, lifting
    • Occasional ascending or descending ladders, stairs and ramps

 

 

Visa Requirements

Please note that you must be eligible to live and work in Dubai.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
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By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow’s hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

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